(Remote – U.S.)
🧾 About the Role
GetInsured is hiring full-time Remote Customer Service Representatives to help consumers navigate health insurance enrollment. You’ll work from home, guide customers through their options, and provide top-tier support across inbound calls, outbound follow-ups, and chat. If you’re self-motivated, tech-savvy, and eager to grow in a remote-first environment, this is your chance to join a mission-driven team that’s transforming access to healthcare.
✅ Position Highlights
• Pay Rate: $15.00–$16.50/hour
• Spanish Bilingual: $17.00/hour
• Employment Type: Full-Time, Seasonal
• Paid 3-week training (required)
• Performance-based incentives available
• Fully remote
• Health-related mission with strong growth opportunity
• Supportive and collaborative team culture
📋 What You’ll Own
• Answer inbound calls and make outbound follow-ups as needed
• Guide consumers through health insurance enrollment
• Assist via phone, chat, and system support
• Accurately enter and manage application data
• Follow regulated scripts and protocols
• Handle multiple tasks and systems in real-time
• Problem-solve technical and eligibility questions
• Pass required training exams to remain on the team
🎯 Must-Have Traits
• 18+ years of age
• Must pass background check and drug test within 3 days
• Excellent written and verbal communication skills
• Comfortable with self-study and high-pressure environments
• Moderate to advanced computer proficiency
• Self-motivated and dependable
• High professionalism and adaptability
• Ability to work full-time hours and complete mandatory training
💻 Remote Requirements
• Dedicated, private, and secure home workspace
• Personal device with working camera (for training only)
• Internet: Minimum 35 mb/s, hard-wired via Ethernet
• Not compatible with mobile hotspots, satellite, Wi-Fi extenders, or providers like T-Mobile
• Must be comfortable using multiple systems and platforms
💡 Why It’s a Win for Remote Job Seekers
• Work-from-home with purpose—help real people get insured
• Clear pathway from seasonal to long-term opportunity
• Paid training, incentives, and strong team support
• 401(k) match and Paid Time Off (PTO)
• Health benefits through Individual Coverage HRA (ICHRA)
✍️ Call to Action
If you’re ready to make an impact while working from home, join GetInsured as a Remote Customer Service Representative. Apply now and help take the confusion out of health coverage for people who need it most.