(Remote – U.S.)
🧾 About the Role
Workit Health is changing how addiction is treated in America—with a virtual-first, harm reduction approach. As a Medical Assistant, you’ll be a vital part of our clinical support team, managing communication between members, providers, and pharmacies. You’ll work remotely, helping streamline care delivery for those in recovery through responsive service and compassion-driven support.
Compensation: $25.00/hr
Schedule: 8:00 AM–6:30 PM EST (with Wednesdays off)
Employment Type: Full-time
Location: Remote (U.S.)
✅ Position Highlights
• $25.00/hr
• Full-time, remote role with a four-day workweek
• Serve as a critical link between members and providers
• Work within a trauma-informed, low-barrier care model
• Help eliminate stigma while improving access to life-saving treatment
📋 What You’ll Own
• Support members via chat, phone, and email with empathy and clarity
• Relay medical concerns and updates to providers in real time
• Coordinate with pharmacies to resolve prescription issues and complete prior authorizations
• Maintain compliance with HIPAA and 42 CFR Part 2 when handling sensitive information
• Learn and operate across multiple systems (EHR, internal platforms, communications tools)
• Uphold professionalism and compassion in every member interaction
• Balance multiple cases while maintaining response time, accuracy, and care quality
🎯 Must-Have Traits
• 1+ year of healthcare experience (preferred)
• Familiarity with medical terminology and EHRs
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Experience in substance use or behavioral health care is a plus
• Passionate about harm reduction, recovery care, and serving diverse communities
• Willingness to ask questions and seek help when needed
💻 Remote Requirements
• Must reside in the U.S.
• Reliable high-speed internet and a quiet, private workspace
• Available during the full shift in Eastern Time
💡 Why It’s a Win for Remote Job Seekers
• 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays)
• 11 paid holidays
• 12 weeks paid parental leave
• Full medical, dental, and vision with 65% dependent coverage
• 401(k) + match, FSA options, and professional development support
• Strong culture of inclusivity, recovery-affirming values, and ERG-led initiatives
• Clear pathways for advancement and internal mobility
✍️ Call to Action
If you’re ready to put your clinical support skills to work in a setting that saves lives and champions dignity, apply today. Whether you’re in recovery or not, this is a team where your impact truly matters.