(Part-Time, Remote – U.S.)
🧾 About the Role
Pacaso is looking for a Housekeeping Quality Assurance Agent to help maintain the gold standard for second home cleanliness. This remote, part-time role supports the Central Housekeeping team by reviewing housekeeping inspections, ensuring homes are fully “Stay Ready” for each new arrival. You’ll work cross-functionally with local teams and partners, giving feedback and helping enforce Pacaso’s standards.
✅ Position Highlights
• Schedule Options:
– Sundays (4 hrs, evening) + Mon & Tue (8 hrs each)
– Or: Sundays (4 hrs, evening) + Mon (8 hrs), Tue & Wed (4 hrs each)
• Status: Part-time
• Location: Remote (U.S.)
• Company: Fast-growing real estate tech company with international reach
• Perks: Home office stipend, remote culture, learning & dev opportunities
📋 What You’ll Own
• Audit photo and checklist inspections for every post-departure cleaning
• Ensure compliance with Pacaso’s cleanliness and readiness standards
• Provide feedback and coaching to housekeeping partners and market teams
• Monitor maintenance flags and restock requests
• Generate and share weekly reports showing inspection completion and quality metrics
• Escalate recurring issues or SLA violations
• Collaborate with Market Operations and Central Housekeeping Manager on discrepancies or performance gaps
• Track partner responsiveness, deadlines, and data integrity
🎯 Must-Have Traits
• 2+ years in QA, housekeeping operations, or property management
• Excellent attention to detail with an eye for inconsistencies
• Strong written communication—clear, direct feedback is essential
• Experience using tools like Salesforce or Jotform is a plus
• Comfortable juggling a high volume of submissions with accuracy
• Independent and organized in a remote work environment
• Spanish fluency a bonus, but not required
💻 Remote Requirements
• U.S.-based
• Reliable internet and home office setup
• Able to meet weekly schedule and performance metrics independently
💡 Why It’s a Win for Remote Job Seekers
• Part-time flexibility with impactful work
• Join a celebrated, fast-scaling real estate startup with a mission
• Work from anywhere in the U.S.
• Directly influence quality and guest experience
• Great entry point into tech + hospitality sectors
✍️ Call to Action
If you’re a detail-minded communicator who thrives in remote environments and takes pride in helping create five-star experiences, apply now to join Pacaso as a Housekeeping Quality Assurance Agent.