(Remote – Mainland USA)
🧾 About the Role
Optum (a UnitedHealth Group company) is hiring full-time Collections Representatives to help resolve denied medical claims, process appeals, and reduce account receivables—all while working remotely. If you have experience in medical billing or collections and know how to navigate insurance systems, this is your opportunity to grow in a supportive, tech-driven environment.
✅ Position Highlights
• Pay range: $17.74 – $31.63 per hour (based on experience and market)
• Full-time, Monday–Friday (8:00 AM – 5:00 PM CST, flexibility required)
• Remote position (must reside within Mainland USA)
• 8 weeks of on-the-job paid training
• Comprehensive benefits, 401(k), stock options, performance incentives
📋 What You’ll Own
• Research payer guidelines to process appeals and corrected claims
• Interpret denial reasons and explanations of benefits
• Utilize tools to verify eligibility and billing details
• Analyze trends to resolve claims for adjudication
• Navigate multiple platforms to research and follow up on denied claims
• Contact members or providers to clarify and resolve issues
• Meet performance goals related to efficiency, accuracy, and customer satisfaction
• Complete projects and tasks as needed based on business needs
🎯 Must-Have Traits
• High school diploma or GED
• 2+ years of medical billing and/or collections experience
• 1+ year working denied healthcare claims with insurance companies
• Experience appealing and correcting claims
• Proficiency with MS Word and Excel (data entry, filtering, editing)
• Comfortable working in high-volume, deadline-driven environments
• Able to work any 8-hour shift during standard business hours (occasional OT)
💻 Remote Requirements
• Must reside within Mainland USA
• Secure, dedicated workspace with privacy
• High-speed internet (must meet company standards)
• Must adhere to UnitedHealth Group’s telecommuting policy
💡 Why It’s a Win for Remote Job Seekers
This is a high-impact back-office healthcare role that rewards precision, persistence, and communication. You’ll gain real experience inside one of the largest healthcare companies in the world while working from the comfort of home, with full training and long-term career growth potential.
✍️ Call to Action
If you’re ready to put your billing and collections experience to work in a purpose-driven organization, apply today and join Optum in shaping the future of health.