(Remote – U.S.)
🧾 About the Role
Allstate is hiring a Claims Resolution Adjuster II to handle automobile accident claims involving property damage and/or bodily injury. You’ll work from home, leveraging innovative tools to assess liability, determine damages, and provide high-quality customer service to all parties involved. This role balances investigation, negotiation, and communication with the goal of restoring customers’ peace of mind.
✅ Position Highlights
• Employment Type: Full-Time
• Location: Fully Remote (U.S. only)
• Job Level: Early Career
• Department: Claims
• Job ID: R18185
• Posted: July 16, 2025
📋 What You’ll Own
• Investigate and resolve auto claims involving single or multiple vehicles
• Determine coverage, liability, and damages
• Communicate with customers through phone, email, and text
• Engage in fair negotiations with injured parties and other stakeholders
• Partner with Casualty Adjusters to support seamless claim resolution
• Guide claimants through the vehicle restoration process
• Identify risk factors and additional injured parties not listed at FNOL
🎯 Must-Have Traits
• Strong investigative, decision-making, and communication skills
• Ability to manage multiple tasks in a fast-paced, remote environment
• Empathy-driven customer service mindset
• Comfort with digital platforms and claim resolution tools
• Experience with auto insurance claims preferred
💻 Remote Requirements
• Reliable high-speed internet
• Quiet, secure workspace
• U.S. residency required
💡 Why It’s a Win for Remote Job Seekers
• Long-term growth potential at a 90+ year industry leader
• Full health coverage, wellness programs, free therapy sessions
• 401(k) plan with pension options and financial counseling
• Flexible PTO and remote work options
• Tuition reimbursement and talent development opportunities
• Inclusive culture that values diversity and employee growth
✍️ Call to Action
If you’re ready to help people through life’s toughest moments while building a meaningful career from home, Allstate wants to hear from you. Apply now and start making a difference.