Job Description
As a Virtual Sales Advisors, you’ll be the voice of Best Buy for everyone who visits us over the phone and virtually. In this role, you’ll build long-lasting relationships with our customers as you provide unique and personalized service over time. You’ll be given the full training necessary to recommend the right products and services to each customer. You will be trained in all departments and be exposed to learning about new and exciting product categories as they are developed.
This role is not available in the following locations: Chicago, San Francisco, Seattle, Philadelphia, State of Oregon, Hawaii, Puerto Rico, California
What you’ll do
Virtually greet, welcome and engage with customers in a warm and friendly manner via in-bound customer calls as well as potential chat and video customers
Serve as a brand ambassador by bringing your passion for customer service and technology together
Achieve sales goals and standards of performance
Apply appropriate knowledge and expertise through ongoing learning and self-development
Provide continuous feedback to grow and evolve sales strategy
Basic Qualifications
Ability to work, thrive and multitask in a fast-paced environment
Excellent interpersonal and customer service skills
Excellent written communication and problem-solving skills
Working a flexible schedule weekends, nights and holidays
Must have a quiet, professional, stable work environment with working internet
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Req #917971BR
Additional Job Information
Join our team!
While you’re busy delivering on our belief of making technology work for our customers, we’re working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let’s do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
Not ready to apply? Connect with us on LinkedIn, Facebook, or Twitter.
BrandBest Buy
Job Category
Retail Group
Job LevelIndividual Contributor
Minimum Pay ($)
15.00
Store Number or Department100024 Remote – Minnesota
Maximum Pay ($)
17.27
Address Line 1Remote
City
Saint Paul
StateMN
Search Categories
Retail
Zip55101