Transcription Specialist

Employer: Press Ganey

Position Description/Overview:

Press Ganey currently has an exciting opportunity for multiple Transcription Specialist roles. This is a remote position. Thisrole supports the Survey Data CollectionDepartment.

The Bi-Lingual Transcription Specialistis responsible for typing written comments from surveys into a database program. The individual will be responsible for maintaining an acceptable rate of speed and accuracy when typing comments and meet commenting performance standards.

Duties & Responsibilities:

• Read questionnaires to determine type of comment.
• Inputs written comments from surveys into software according to established guidelines.
• Maintainacceptable comment processing performance standards.
• Maintainacceptable accuracy according to established guidelines (99.5%)

• Maintain acceptable speed according to established guidelines (55 words per minute).
• Performs other duties as may be appropriately required.

Qualifications:

• Previous typing or data entry computer skills required.

• Typing speed of 55 words per minute is required.
• Must be able to read and interpret typed and/or handwritten text.
• Must be ableto work independently.
• The candidate must have high attention to detail.

Minimum Education:

• High school graduate or equivalent required

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