Employer: Press Ganey
Position Description/Overview:
Press Ganey currently has an exciting opportunity for multiple Transcription Specialist roles. This is a remote position. Thisrole supports the Survey Data CollectionDepartment.
The Bi-Lingual Transcription Specialistis responsible for typing written comments from surveys into a database program. The individual will be responsible for maintaining an acceptable rate of speed and accuracy when typing comments and meet commenting performance standards.
Duties & Responsibilities:
- Read questionnaires to determine type of comment.
- Inputs written comments from surveys into software according to established guidelines.
- Maintainacceptable comment processing performance standards.
- Maintainacceptable accuracy according to established guidelines (99.5%)
- Maintain acceptable speed according to established guidelines (55 words per minute).
- Performs other duties as may be appropriately required.
Qualifications:
- Previous typing or data entry computer skills required.
- Typing speed of 55 words per minute is required.
- Must be able to read and interpret typed and/or handwritten text.
- Must be ableto work independently.
- The candidate must have high attention to detail.
Minimum Education:
- High school graduate or equivalent required
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