OB OVERVIEW:
This position is responsible for contributing to the sales of Henry Schein products via fostering, developing, cultivating, reinforcing, and maintaining the sales and marketing activities of Henry Schein. Responsible for making outbound calls to assigned physicians based on target lists, webinar leads and digital marketing programs. This position will also be responsible for Inbound calls derived from leads and our 1-800 numbers.
KEY RESPONSIBILITIES:
- Strives to achieve established sales goals
- Handles both incoming and outgoing calls
- Handles multi-task responsibilities with both active and inactive accounts
- Maintains a daily average of 4 hours talk time and a minimum of 70 outbound calls
- Demonstrates high levels of performance of maintaining profit dollar standards
- Updates and maintains current customer records by logging all information in the Customer Profile screen and by changing NCD’s as necessary
- Uses the CSS, COE, and JDE system effectively
- Adheres to all company policies and procedures
- Participates in special projects for Henry Schein division and performs other duties as required
SPECIFIC KNOWLEDGE & SKILLS:
- Data entry
- Computer skills required
- Strong communication skills required
GENERAL SKILLS & COMPETENCIES:
- Very good time management skills and the ability to prioritize work and meet deadlines
- Very good attention to detail and accuracy
- Customer service oriented and ability to work with complex issues
- Ability to plan and arrange activities
- Very good interpersonal communication skills
- Very good written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
WORK EXPERIENCE:
Typically 2 or more years of related experience.
PREFERRED EDUCATION:
Typically High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers