Company Description
Bosch Security Systems is a leading global supplier of security, safety, and communications products and systems. We protect lives, buildings and assets. The product portfolio includes video surveillance, intrusion detection, fire detection and voice evacuation systems as well as access control and management systems. Professional audio and conference systems for communication of voice, sound, and music complete the portfolio.
Our intrusion detection systems contain state-of-the-art sensors, control panels, communicators and software applications. We deliver an entire ecosystem of products to ensure our customers can feel safe and confident that we protect what they value most.
We are currently looking for a Technical Trainer provides technical training for intrusion and access solutions to our customers and end users both remotely, in-person, and at other regional sites in support of Bosch business needs. Remote position with up to 40% travel required.
Job Description
The ideal candidate will have the ability to connect with their audience, build trusting relationships, and use innovative technology to story-tell and engage with our customers.
- Provides Intrusion and Access technical training solutions to internal, external, and end users. Trainings will be conducted remotely via MS Teams or at Bosch Training Centers or other regional customer sites in support of Bosch business objectives.
- Provides accurate technical product education and assessments on the complete portfolio of Bosch Access and Intrusion security products.
- Responsible for all assigned travel arrangements, class management, maintenance of training content and equipment, training delivery center/lab preparations and timely reports of training results to students, department manager and assistants.
- Provides input for the design, innovation, and updates of training programs and materials.
- Requires ability to troubleshoot and develop technical solutions based on application and specific customer needs.
- May support other educational customer events such as trade shows, sales academies, product launch roadshows, marketing promotions, etc.
- Other continuous improvement training related projects as assigned.
Qualifications
- Bachelors degree or equivalent security industry experience.
- Minimum 3-5 years’ experience in the security industry.
- Minimum of 2 years of technical training and/or adult education experience preferably with Access and Intrusion products.
- Experience with virtual classroom delivery with MS Teams or related platform with product demonstration experience.
- Must have strong organization skills, time management, class management, and problem-solving skills.
- Must demonstrate excellent presentation, verbal, and written skills in English (Multi-lingual a plus), and professional representation with a strong desire to educate and help others succeed.
- Remote position with up to 40% travel required.