Support clients, solve problems, and help businesses thrive in a fully remote technical role. Join a growing software and payments leader that values innovation, teamwork, and customer success.
About Fullsteam
Fullsteam is a leading provider of vertical software and embedded payments technology serving small and mid-sized businesses across industries. With a team of over 1,900 employees, Fullsteam delivers seamless, modern solutions that help clients grow their businesses and delight their customers. One of its portfolio companies, Limo Anywhere, provides cloud-based booking, dispatch, and payment management tools for limo and car-service operators worldwide.
Schedule
- Remote/work-from-home (US-based)
- Full-time role with standard weekday hours
- Collaborative team environment
What You’ll Do
- Deliver phone and email-based technical support to clients
- Troubleshoot application issues and guide clients through solutions
- Provide onboarding support and training for new clients
- Maintain knowledge of the full product suite and update reference guides
- Document and report system issues to the product development team
- Support clients with payment services and solutions
What You Need
- Experience with web-based technologies and quick adaptability to new platforms
- Prior Limo Anywhere software experience strongly preferred
- Proven troubleshooting and investigative problem-solving skills
- Strong customer service and relationship-building abilities
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Background in e-banking, payment processing, or credit card fees is a plus
Benefits
- Competitive pay structure
- Remote flexibility with growth opportunities
- Collaborative, supportive team culture
- Inclusive workplace that values diversity of thought and experience
Step into a role where your technical expertise meets customer care, driving both client satisfaction and business success.
Grow your skills. Support innovation.
Happy Hunting,
~Two Chicks…