Technical Support Representative, Pet GPS App – Remote

Why Working Solutions
Calling all tech savvy dog lovers! We’re looking for people to join our team of Customer Care PROs and help callers needing tech support for a pet safety and training product. Calls are highly technical in nature and will include troubleshooting flows for mobile app (iOS and Android) and GPS technology questions and issues. This opportunity will fill quickly – apply today!

Why join our WooHoo! Crew? There are many perks to contracting with Working Solutions!

Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home.
Work when it’s convenient for you: Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you.
Gain experience in different industries: Expand your skillset and broaden your horizons while providing exceptional customer service.
Supportive environment: We’re there to help every step of the way so you can focus your efforts on bringing top-notch service to the customers we serve.

This opportunity is available to contractors residing in the United States (excluding CA, NY, PA, and WA).

Overview
Schedule

Flexible schedule opportunities – you schedule your hours!
Hours of operation are 8:00am-4:00pm Central Time Monday-Friday and 9:00am-3:00pm Saturday-Sunday.
Contractors should be available to work at least 20 hours/week.

Compensation

Earn up to $13-14 per hour
Required Skills
Contractors must be technically savvy and able to troubleshoot using technical issue flows.
Understanding of both iOS and Android operating systems, GPS technology, and device features such as Bluetooth and Wi-Fi
Self-motivated and resourceful
Tech-savvy and avid computer user

Technology & Equipment Requirements

Personal computer (no tablet)
Broadband internet connection, recommended at least 10 MBPS
Wired internet connection (no wi-fi used for work)
Windows 10 or Windows 11 operating system
Valid antivirus software installed, running and up to date
Wired USB headset with a microphone

**Full PC requirements

Work Environment Requirements

Quiet, uninterrupted space
Organized desk area