ICF Health and Human Services Division is looking for high energy candidates who are friendly and personable for flexiblePart-time Survey Research Interviewer positions. We conduct vital health-focused surveys and collect data that helps U.S. and global health agencies identify and monitor risks and quickly deliver targeted, effective interventions.
Check out more of what we do at ICF’s Web site www.icf.com.
Job Description:
Deliver questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. Our goal is to develop highly trained and motivated team members who develop valuable skills and enjoy a dynamic and rewarding work experience.
PAY: $13.00 per hour
LOCATION: REMOTE work from home
SHIFT: Evening & Weekends
Required Qualifications:
- High school diploma/GED or proven related work experience.
- Clear speaking voice.
- Excellent communication skills.
- Basic computer skills including keyboard skills and accurate data entry.
- Fluent in reading and writing in English.
- Must be able to sit for long periods of time in a production work environment.
Preferred Skills/Experience:
- Previous call center, customer service or collections experience strongly preferred.
- Previous experience collecting and recording data from the general public.
Professional Skills:
- Strong communication skills, both written and oral, required.
- Ability to display high energy level, positive attitude and enthusiasm for the program while remaining neutral and unbiased during the phone interview.
- Team player with the ability to work in a fast-paced environment is a must.
- Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude required.
- Ability to be flexible in a work schedule and to work limited overtime as necessary required.