Upperline Health launched in 2017 and is the nation’s leading comprehensive and coordinated lower extremity healthcare organization. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications and intervening earlier with an innovative care management approach to prevent more serious consequences. Upperline Health is based out of Nashville, TN and currently has practices in Alabama, California, Florida, Georgia, Indiana, Kentucky, and Tennessee.
Benefits
Comprehensive benefit options include medical, dental, vision, 401K, and PTO.
About the Surgery Scheduler
Upperline Health is seeking a Surgery Scheduler who will be responsible for scheduling surgeries for assigned physician(s). Position will be based in Florida but a remote role. Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing, and communicating surgery orders, and collecting necessary documentation for surgeries. This individual will work closely with patients, physicians, and surgery location to provide accurate, timely, and responsive paperwork.
This position will report directly to the Regional Manager, while also working collaboratively with the site Medical Assistant, Patient Services Coordinator, and/or the Physician.
This person will be based in their respective market(s). What You’ll Do:
- Coordinates and schedules surgeries and follow-up appointments as designated by physician.
- Obtain authorizations for podiatric surgeries.
- Interacts with patients’, physicians, and other staff members both within the clinic and all outside facilities providing accurate. Timely, and responsive information.
- Ensures efficient telephone communication.
- Documents work process as required.
- Follows all written protocols and procedures of the clinic.
- Demonstrates courtesy and helpfulness toward patients and their families.
- Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
- Books surgeries based on physician volume maintaining appropriate standard turn-around times.
- Identifies scheduling barriers and implements solutions to improve scheduling results-based on pre-determined goals.
- Establish and maintain effective working relationships with the staff Physicians, management, and outside vendors.
- Other duties assigned by supervisor.
Qualifications of the Surgery Scheduler
- A high school diploma / GED required.
- Minimum of 2 years’ experience in a healthcare setting.
- Strong knowledge of medical terminology, ICD-10, and clinical/medical practice operations.
- Ability to work in a fast-paced environment.
- Self-motivated with proven ability to work remotely and/or autonomously with minimal supervision.
- Excels in a flexible and fast-paced environment.
- Athena experience a plus.
- Previous experience as a Surgery Scheduler is desirable.
Requirements for the Surgery Scheduling Position
- Must possess excellent customer service skills as well as a professional appearance.
- Must possess professional verbal and written communication skills.
- Must have a valid driver’s license.
- Must be proficient in Microsoft Word, PowerPoint, Excel, and Teams.
- Must be able to sit for prolonged periods of time in front of a computer.
Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.
Job Type: Full-time