Employer: Chopra Center
Who we are
Chopra Global is a modern healthcare company positioned at the intersection of science and spirituality. Anchored by the life’s teachings and research of Deepak Chopra, a leading pioneer in integrative health, our signature programs are clinically proven to improve numerous parameters of health for improved physical, mental and spiritual well-being. The Company’s portfolio includes digital content, meditations and masterclasses, teacher certifications, live events, and personalized retreats. By providing tools, guidance, and community, Chopra Global aims to engage one billion people in the well-being movement, making a healthy, peaceful and joyful life accessible to all.
Responsibilities & Qualifications:
Student Support, Scheduling and Facilitation, Moderating online forums
- Responsible for content and program support to students in certification trainings by phone, email, ticketing system, and community and online forums
- Provide high quality support and guidance to students within specified boundaries
- Meet or exceed metrics for number of tickets/calls, time spent with students
- Work with Director on student support strategy
- Manage and report out on retention, call volume, student activity, etc. managing to goals
- Schedule out each training (under direction of director), including session open dates and live interactions using LMS content authoring tools, Zoom (or similar) video conference scheduling, and email scheduling tools
- Host live calls, intro educator, manage technology, upload session
- Manage graduation procedures
- Manage students who do not pass the course
- Archive courses and associated groups
- Some LMS management
- Answer questions on discussion forums, either prompted or unprompted
- Manage facebook groups for each cohort, setting up groups, sunsetting groups
Benefits
Our staff members work hard, and in return, we offer great benefits:
- Great health insurance package (medical, dental, vision, life insurance, 401k)
- 3 weeks paid time off
- Access to our wellness programs, events, and digital offerings
- Employee training and fun monthly events through our Employee Wellness program
- The chance to work with an amazing team of talented, goal-oriented people who are passionate about health and wellness
- Flexibility for work from home; business casual environment
- That amazing feeling of satisfaction comes from knowing that what you do truly does makes a difference!
**This position may be performed remotely anywhere within the United States except CO, HI, AK, MA, MI, WI, D.C. and DE**
Equal Opportunity Employer
Chopra Global is an equal opportunity employer committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Chopra Global makes hiring decisions based solely on qualifications, merit, and business needs at the time.