Bring your expertise in payment processing and team support to a mission-driven digital health company making high-quality care more accessible.
About Sharecare
Sharecare is the leading digital health company helping people manage all their health in one place. Our platform connects individuals, providers, employers, health plans, and communities to improve well-being and make care more affordable. Guided by the belief that “we are all together better,” we empower healthier lives nationwide.
Schedule
- Full-time, remote position
- Pay: $18–$21 per hour, depending on experience
What You’ll Do
- Serve as a subject matter expert (SME) for department processes and systems
- Ensure daily balancing and deposits meet company guidelines
- Provide real-time knowledge-based support to team members
- Assist with escalations and high-volume workloads
- Train and mentor new staff during onboarding
- Support departmental reporting and month-end close responsibilities
- Respond to written communication from internal and external stakeholders
- Help update and improve documentation of policies and procedures
What You Need
- High school diploma or GED required; associate degree preferred
- At least 3 years of payment processing experience
- Experience mentoring, coaching, or training staff
- Strong research and escalation-handling skills
- Proficiency with Microsoft Outlook, Word, and Excel
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and work collaboratively across levels of management
Benefits
- Competitive hourly pay
- Comprehensive health coverage
- Professional growth opportunities
- Mission-driven, supportive culture
Step into a role where your skills will directly support the health and well-being of millions. Join Sharecare and help shape the future of digital healthcare.
Happy Hunting,
~Two Chicks…