Waste Management
I. Job Summary
Sets up and maintains digital customer records and provides administrative support for the Technical Service Center. Provides service and support for internal and external customers.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems.
- Performs profiled and non-profiled account setups and other data entry into WM systems.
- Performs quality assurance reviews of account setups.
- Maintains electronic filing systems.
- Reviews central setup knowledgebase and updates when changes are necessary.
- Coordinates with Technical Service Center on projects as assigned by supervisor.
III. Supervisory Responsibilities
This job has no supervisory duties.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
- Education: High School Diploma or G.E.D (accredited).
- Experience: One (1) year of relevant work experience (in addition to education requirement).
B. Certificates, Licenses, Registrations or Other Requirements
- Intermediate level experience with Microsoft Word, Excel and Windows.
C. Other Knowledge, Skills or Abilities Required
Reasoning Skills:
Ability to prioritize and apply common sense to carry out instructions furnished in written, oral, or diagram form is required. Ability to deal with and solve practical problems specific to job is required.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is required. Ability to write routine reports and correspondence is required. Ability to speak effectively before groups of customers or employees of organization is required.
Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers is required.
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday
- Required to exert physical effort in handling objects less than 30 pounds rarely
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely
- Normal setting for this job is: Remote.
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.