Employer: Cardinal Health
What Collections contributes to Cardinal Health
Collections is responsible for the collection of customer accounts receivable, credit hold decisions, and the development and negotiation of payment plans.
Accountabilities
- Managing Cardinal Health’s large acute customer accounts to ensure delinquency is minimized by collecting payments timely, collaborating with the sales and pricing teams, identifying and coordinating dispute resolution, and administering credit policies and standards
- Responsible for researching overdue account balances and recommending appropriate action in order to collect payment
- Maintaining open communication with customers and working to resolve any issues preventing payment while still maintaining a positive relationship
- Organizing workload effectively, proactively working with customers to ensure commitments are met, and raising issues and recommendations to management
Qualifications
- High School diploma, GED or equivalent, or equivalent work experience, preferred.
- Strong experience within Microsoft applications.
- Ability to troubleshoot and research payment issues.
- Strong interpersonal, verbal and written communication skills.
A Covid-19 vaccination or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes:
- 2 doses of the Moderna or Pfizer vaccine
- 1 dose of the Johnson & Johnson vaccine
*Covid-19 Vaccination Requirement does not apply to residents in the state of Montana
Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements
What is expected of you and others at this level
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
Anticipated salary range: $17.30 – $23.17 Hourly
Bonus eligible: No
Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD