As a Retail Activations Representative, you will receive inbound customer calls for device activation, listens to and answers customer questions, and ensures that every customer has a positive experience with Best Buy Health. We use a consultative sales approach, ensuring that our team listens closely to make the best recommendation for products, plans, and value-added services that can sometimes even save a customer’s life. A successful team members will listen intently, understand customer needs, overcome objections, and be able to fully explain the benefits and value of our life-saving products and services. We’re looking for candidates who excel at problem solving, kind and direct communication, and are performance driven.
This role will be remote first. The person who fills this role must be within a commutable distance to the Best Buy Health caring center in Novi MI, San Antonio TX, Reno NV.
What you’ll do
- Respond to high volume of inbound calls from retail customers, providing relevant and accurate information on products and services
- Answer customer questions and provide appropriate solutions
- Utilize the consultative, needs-based sales process to make recommendations to the customers
- Present and sell new products and additional value added services
- Maintain performance based on goals and objectives
- Other duties as assigned
Education: High school diploma or GED required
Minimum 6 months of sales experience required
What’s in it for you
Work from home
Competitive Pay 19/hr
Generous employee discount
Professional sales development
Potential Full Time Opportunities
Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians.
As an Affirmative Action employer Best Buy Health is dedicated to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or applicant. Best Buy Health is committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE
Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth, and related conditions. If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact Talent Acquisition at firstname.lastname@example.org.
Learn more about: Online “Know Your Rights” Posting, Pay Transparency Nondiscrimination Provision and Employee Rights – Executive Order 13496 HERE
Auto Req. ID923996BR
Location Number905014 BBYHealth Novi MI
Address27475 Meadowbrook Road
Pay Range$15.82 – $24.12/hr