Who we are
Jellyvision ALEX®, is on a mission to improve lives by helping people choose and use their benefits. We are raising the bar—for benefits and the employee experience (for our employees and those of the customers we serve) – by scaling personalization, compassion and an earnest intent to be helpful in all that we do.
Jellyvision people are a group of creative problem solvers who use good judgment, give each other honest feedback, engage in real debate, and snack frequently. We are curious, hungry, and humble—because we know this is how we’ll continue to make an impact. We’re kind, biased towards action, and sweat the details to create great experiences for those we serve.
We are an inclusive, human-first workplace. Respect and trust for each other are foundational, and our equitable total rewards offerings support the lives and holistic well-being of our unique people. At Jellyvision, expect career experiences that challenge you, empower you to have a direct impact on our mission, and enable you to learn, try, and do while having fun along the way.
What’s the role?
Seasonal Benefits Communications Support humans help our Benefits Communication team deliver tailored versions of communications campaigns during their benefit election season. You’ll learn the basics of our tools, products, and processes — as well as health care benefits — to support our team in editing, project managing, and launching communications campaigns on behalf of our customers. This is a great opportunity to learn about how the technology industry leverages best practices from marketing and communications and uses them to help our customers educate their employees on their benefits and total rewards packages.
What you’ll do to be successful
1) Proactively take on tasks to help your colleagues deliver customer work on deadline
- Use a fundamental level of knowledge of our tools, products, and processes to support the Benefits Communications team in editing and launching digital communications campaigns for their customers.
- Proactively claim work from shared boards/channels, communicate your progress with the team, and complete the work accurately and on-time.
- Configure internal tools (Jira, Salesforce, Figma, ActiveCampaign, Google Suite) for our customers and projects.
- Help track progress and internally document campaign milestones and timelines.
- Provide helpful and timely customer service to coworkers.
We’ll measure success by colleagues being able to trace steps taken and the internal delivery of various campaign components for different customers with ease from start to finish.
2) Be a stickler for details and quality assurance
- Update written content to be error-free with a focus on accuracy and the end-user experience.
- Edit written content for accuracy, spelling, grammatical, and formatting errors.
- Generate test versions of the emails we send on behalf of our customers to their team members with an eye on QA: functioning and accurate links, correctly populated variable fields, and correct templates.
We’ll measure success by the Benefits Communications team achieving or being near their goal of launching an OE campaign for at least 47 customers.
Experience & skills you’ll need
- Experience with writing, proofreading, and/or quality assurance.
- Strong attention to detail—you can spot errors in spelling, grammar and punctuation.
- Strong problem solving skills.
- Patience for completing routine tasks.
- Ability to quickly learn new technologies, and readiness to take on unfamiliar tasks.
- Ability to consistently produce high-quality work with a quick turnaround, and follow through on commitments.
- Effective communicator, providing clear, timely, and helpful information to others across the team.
- Experience in marketing and/or the world of employer-offered benefits is a bonus. Experience using ActiveCampaign is also a bonus.
Core Competencies
- Action oriented
- Communicates effectively
- Manages complexity
- Customer Focus
- Decision Quality
- Nimble Learning
- Situational Adaptability
The Details
- Location: Remote
- Working Hours: Monday-Friday, 9am CT- 5pm CT, with some flexibility
- Pay Rate: $25/hour
- Dates: Mid-August through early November
What Jellyvision will give you
Jellyvision is committed to continuous evolution and to fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, or country of origin…we just want amazing people who are willing to work along with us.
Although we have a Chicago-based HQ that employees are welcome to work out of, with our “Flexible First” philosophy, this position is also eligible for work by a remote employee out of CA, CO, CT, DC, FL, GA, IL, IN, KY, MA, MI, MN, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA or WI.
Our Talent Acquisition (TA) team at Jellyvision has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates’ personal and financial information. Please note that any communication from our hiring teams at Jellyvision regarding a job opportunity will only be made by a Jellyvision employee with an @jellyvision.com email address. We would never ask you as part of our interview process to provide personal or financial information, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you believe you’ve been a victim of a phishing attack, please mark the communication as “spam” and alert us right away at [email protected]