Sales Support Coordinator

Remote, United States
Sales
Experienced Professional
Individual Contributor
Yes
2396
Full Time
Job Description
About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United States

Overview

GitHub is growing and looking for a motivated individual that can help support our growing inside sales and field sales teams! In addition to performing administrative tasks alongside our sales representatives, this role will help with business and sales operations projects that define and improve our processes and tools.

Responsibilities

Provide support and respond to inquiries from the global Sales team on sales processes, tools and general sales activities
Ensure the integrity of customer information maintained in the systems including Salesforce.com and GitHub.com
Process purchase orders in relevant internal systems and forward them for final review and invoicing
Provision software licenses for trials and activated contracts
Identify ways to increase sales and operational efficiency through enablement, procedure enhancements, and automation.
Contribute to and work with Sales Operations team on other special projects including training, documentation, and sales reporting

Qualifications

Required Qualifications

4+ years of experience working in sales or sales operations, business administration, quality assurance, or any other relative field.
Experience working with data entry or data management system
Preferred Qualifications

Experience using Salesforce.com / CPQ tools
2+ years of experience working in the software/tech industry supporting a revenue organization
Ability to analyze data and influence decision making for business leaders and drive process improvement
Strong organizational and documentation skills, with the ability to work autonomously in a remote environment

Compensation Range

USD $20.05 – USD $51.13 /Hr.

In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.