Drive seamless contract renewals and account growth for enterprise IT customers with Cisco solutions.
About Logicalis
Logicalis is a global digital services provider helping more than 10,000 customers worldwide accelerate their digital transformation. With over 6,500 employees and partnerships with leading vendors like Cisco, Microsoft, IBM, Oracle, and VMware, Logicalis delivers expertise in cloud, security, data management, and IoT. As Architects of Change™, we align customer vision with technological innovation to achieve measurable outcomes in growth, efficiency, and compliance.
Schedule
- Full-time, remote role (U.S.-based, EST time zone preferred)
- Standard weekday business hours
- Salary range: $50,500–$65,000 plus bonus
Responsibilities
- Own the end-to-end renewal process for assigned Cisco accounts, from review to deal close.
- Meet quarterly bookings targets and renewal/expansion metrics.
- Analyze account KPIs for health, identifying upsell or expansion opportunities.
- Research contracts and entitlements to ensure accurate, relevant renewal quotes.
- Build strong client relationships, guiding customers through contract renewal strategies.
- Collaborate cross-functionally with Finance, Legal, Sales, and Customer Success for compliance and timely execution.
- Track renewal pipeline, cancellations, pending deals, and reasons for non-renewals.
- Support billing issue resolution and assist in evolving operational processes to streamline renewals.
Requirements
- Associate’s degree or equivalent experience (Bachelor’s preferred).
- 3+ years in inside sales, renewals, or customer service in IT.
- Familiarity with enterprise technology, support contracts, and maintenance renewals.
- Track record of quota achievement in renewals or sales.
- Strong knowledge of contracts, terms of service, and SaaS renewal strategies.
- Experience with Salesforce CRM and Microsoft Office.
- Detail-oriented, adaptable, analytical, and highly organized.
- Excellent communication skills and customer-facing professionalism.
- Vendor-specific certifications and SLED/EDU experience are a plus.
Benefits
- Base salary $50,500–$65,000 plus bonus
- Fully remote within the U.S.
- Work with a globally connected network of IT experts
- Growth and learning opportunities in enterprise SaaS and contract management
- Inclusive and collaborative work environment
This role is ideal for a detail-driven professional who thrives on customer relationships, contract precision, and achieving measurable renewal goals in a fast-paced IT environment.
Happy Hunting,
~Two Chicks…