Job Description Summary
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career
Job Description
The position is remote and can be located anywhere in the US.
We’re looking for a talented individual…
To join us as an Outbound Sales Specialist for Integrated Customer Services! This is a sales service position with a primary focus on making sure we help our customers save energy and money. This role makes outbound calls to new and existing customers in an effort to address their energy needs.
You’re a great fit if you can…
Drive sales success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill
Meet daily outbound sales production and monthly quality goals
Identify eligibility, then consistently close enrollments
Be an active team member in a remote environment; participate in training sessions and more to develop and grow
Thrive in an environment to earn a commission, based on defined metrics
What you can apply Day 1…
Experience handling inbound or outbound voice calls
Expertly navigating a script
Supporting customers and tech inquires
Comfort with a committed schedule with set lunches and breaks
Appreciation for goals and performance metrics
Exciting candidates have…
Previous sales experience, preferably in an outbound call center environment
High School Diploma or GED (required)
Ability to type 35+ WPM
No attendance or punctuality concerns
Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously
Sales-oriented with a focus on customer service satisfaction
“How can I help you?” attitude
Remote Work Requirements:
We provide a laptop, software, and all necessary equipment
Home Internet requirements:
Internet speed that meets our minimum standard:
10 Mbps upload / 20 Mbps download / 99% latency
Google: ‘free speed test’ if you are unsure
Ability to hardwire internet, plug directly into router
Environment:
Dedicated home office space, free of personal disruptions
Two power connections
You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours
Compensation:
$17 / hour + $65 / month internet stipend
Compensation Range
Currency
Type
Hourly
Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.