Looking for work-from-home opportunities centered on email, chat, records, claims or online review? This roundup brings together 13 distinct leads, with pay, experience requirements and location details to help you decide where to apply.
Read the phone-work notes: These are written-support and back-office leads, not a verified list of zero-call jobs. Some employers do not specify communication methods. Confirm customer calls, video sessions, state eligibility and availability before applying. This list includes entry-level and experienced positions; not every role accepts applicants with no experience.
1. Supporting Cast — Podcast Support Specialist
Help listeners with subscriptions, logins, billing and podcast apps through email.
- Pay: $19–$22/hour
- Location and schedule: Remote U.S.; part-time
- Qualifications: 1–2 years of customer support experience required.
- Phone-work and availability notes: Email is the listed customer support channel.
2. Welo Data — Search Quality Rater
Evaluate search results and record ratings using project guidelines. W-2 part-time, 10–29 hours weekly depending on project needs.
- Pay: Not published
- Location and schedule: Remote; AL, FL, GA, IN, KS, KY, MT, NH, NC, OH, OK, PA, SC, TN, TX, UT, VA, WV and WI
- Qualifications: No specialized technical experience required; qualification test required. Restrictions apply to current or previous ads raters.
- Phone-work and availability notes: Online rating work; customer phone duties not listed.
3. J29 — Healthcare Claims Processor
Review healthcare claims, verify information, research discrepancies and document processing decisions.
- Pay: $30,000–$40,000/year
- Location and schedule: Remote continental U.S.; full-time, Eastern-time schedule
- Qualifications: High school diploma required. Three years of related experience preferred; basic claims knowledge expected.
- Phone-work and availability notes: Back-office claims duties; zero customer calls not explicitly guaranteed.
4. Oscar Health — Itemized Bill Reviewer
Review facility bills and claim forms, identify billing errors and document recommended adjustments.
- Pay: $82,717–$108,566/year in most eligible states; $91,908–$120,629 in CA, CT, NJ, NY and WA
- Location and schedule: Remote U.S., excluding AK, DE, HI, LA, MT, ND, OK, WV, WY and U.S. territories; occasional travel
- Qualifications: Experienced role: coding certification, four or more years of medical coding and two or more years of hospital/facility bill auditing required; bachelor’s degree or equivalent experience.
- Phone-work and availability notes: Audit-focused role; customer phone queue not listed. Stakeholder communication and training are included.
5. Innodata — Generative AI Associate – Flexible Hours
Label and categorize content, evaluate AI outputs and compile training data. Project availability determines work.
- Pay: $15/hour
- Location and schedule: Remote Tennessee; part-time, project-specific
- Qualifications: Bachelor’s degree or higher in a humanities specialization required. Professional/expert English proficiency required; minimum years not listed.
- Phone-work and availability notes: Computer-based annotation and review; customer phone duties not listed.
6. Sleeper — F2P Customer Success Associate
Help sports-app users with onboarding, usability issues and product questions through email, chat and social media.
- Pay: Not published
- Location and schedule: Remote U.S.; full-time; weeknights and weekends required
- Qualifications: No minimum years listed. Strong communication and problem-solving skills; Intercom experience preferred.
- Phone-work and availability notes: Written customer support channels listed; zero calls not explicitly guaranteed.
7. Aviy — Customer Support Specialist – U.S. Hours
Resolve payment and document issues through email and chat; maintain help content.
- Pay: $45,000–$62,000/year
- Location and schedule: Remote U.S.; full-time; U.S. business-hour coverage
- Qualifications: About two years in customer support sought, preferably supporting software. U.S. work authorization required.
- Phone-work and availability notes: Email and chat listed; zero calls not explicitly guaranteed.
8. Raya — Community Support Manager
Support app members through email and help resolve account and community issues.
- Pay: Not published
- Location and schedule: Fully remote; full-time with weekend shifts; geographic eligibility needs confirmation
- Qualifications: Customer service experience in any industry; no specific years listed.
- Phone-work and availability notes: Email-focused description. Application availability could not be fully rechecked.
9. Runway — Support Specialist – U.S. Tier 2
Resolve support tickets, investigate product issues, update help content and engage with users in Discord/forums.
- Pay: Confirm on application page
- Location and schedule: Remote; confirm eligible locations and schedule
- Qualifications: Approximately 1–3 years in customer support, operations or technical work; comfort with support tools and AI platforms.
- Phone-work and availability notes: Ticket-focused; live troubleshooting is included. Whether this involves customer calls needs confirmation.
10. Huntress — Product Support Specialist – Eastern Time Zone
Help customers resolve cybersecurity product issues and improve support documentation.
- Pay: $50,000–$65,000/year plus bonus and equity
- Location and schedule: Remote U.S.; must physically reside in Eastern time zone
- Qualifications: Practical Windows/macOS troubleshooting and system-management experience required.
- Phone-work and availability notes: Customer support channels unspecified; zero phone work unconfirmed. Central-time Tennessee residents do not meet location requirement.
11. Ensemble — Associate Specialist – Health Information Management
Analyze electronic health records, identify missing documentation, update spreadsheets and manage work queues.
- Pay: $18.65–$19.90/hour
- Location and schedule: Remote nationwide U.S.; full-time
- Qualifications: Employer labels role entry level. EMR and healthcare revenue-cycle experience preferred. CRCR certification required within nine months; paid certifications offered.
- Phone-work and availability notes: Provider follow-up required; contact method unspecified. Zero calls not confirmed.
12. Molina Healthcare — Associate Analyst – Claims Research (Triage)
Research claims errors, route issues to appropriate teams and maintain review records.
- Pay: $14.76–$31.97/hour
- Location and schedule: Remote U.S.; confirm state eligibility
- Qualifications: One year of medical claims/healthcare operations experience or equivalent education and experience required.
- Phone-work and availability notes: Claims research duties; customer phone queue not listed. Zero calls unconfirmed.
13. Optum / UnitedHealth Group — Claims Representative – 2390111
Process medical-record submissions, verify information and manage case workflows. Paid training offered.
- Pay: $18–$32/hour
- Location and schedule: National remote U.S.; full-time, weekdays within 8 a.m.–5 p.m.
- Qualifications: High school diploma/GED, one year of general customer service and Microsoft Office experience required. Healthcare experience preferred.
- Phone-work and availability notes: Provider communication is required; method unspecified. Zero calls and current application availability need confirmation.
Save the roles that fit your experience and apply through the employer’s application page. Openings, schedules and compensation can change.