USID2023-3210
Category Customer Service/Support Position Type Regular Full-Time
Overview
Imagine a healthcare system that puts the consumer first.
Now imagine yourself at Carenet, not in just a job, but a healthcare career that changes lives.
Are you…?
Looking for a position that is challenging, will keep your skills sharp, but being doing so from the comfort of home
A compassion-driven, self-motivated, high-performing healthcare representative
Your critical thinking and skills are top-notch
Ready for a fast-paced position where you interact with patients and customers through innovative channels
Ready to work for an organization poised for unprecedented growth—that offers work-from- home options
Then we should talk.
Responsibilities
Is this you?
• Bring empathy and a passion for evidence-based care to all you do while remaining flexible.
• Multitasking and attention to detail are your superpowers.
• You have a strong healthcare background and believe part of your job is to advocate for your patients.
• You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and skills.
• You respect different cultures and know that rule-following is essential to your personal integrity and your employer’s quality compliance.
A typical week in the life of this position:
• Schedule radiology appointments such as mammograms, ultrasounds, MRIs and CTs
• Handle questions and concerns regarding patient imaging needs
• Make outbound calls to schedule radiology appointments
• Participate in coaching sessions to improve performance
• Document all patient/member interactions via management software
Radiology schedule benefits for full time team members:
Health insurance
Dental insurance
Vision Insurance
Life Insurance
Paid time off
401K
Qualifications
• High School diploma/GED or equivalent
• Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience
• Demonstrates the ability to type a minimum of 35 wpm
• Demonstrates general knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB,
Tower, and BSA
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