Position Details
Schedule/Shift:
Evening/2nd Shift
Employment Type:
Full-time (30+ hrs/week)/FULLTIME
Location City:
Remote
Location State:
Remote
Work Location Type:
Remote
PRACTICE OVERVIEW
Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.
Current available shifts:
- Tues Wed Thurs 9p-7a and Saturday 12:30p-9p EST
- 12p-10:30p EST (Thursday – Sunday) EST
- 1:30p-12a (Friday – Monday) EST
POSITION SUMMARY
Radiology Partners is seeking a Clinical Communications Specialist to join our CORE Team. You will be the primary point of contact for over 1,000 radiologists as well as referring physicians, technologists, caregivers, and patients. You will also be responsible for relaying urgent and non-urgent medical results across multiple hospital systems.
POSITION DUTIES AND RESPONSIBILITIES
• Problem solving for Radiologists, technologists, referring physicians, and patients from a call center environment
• Facilitating call patching from referring physicians to radiologists and radiologists to referring physicians
• Call STAT reads and pertinent positives to our referring physicians on behalf of our radiologists to a health care professional who is accountable for the patient
• Answer general questions around reporting and tests (as appropriate and within HIPAA guidelines)
• Gather data and combine feedback on Technicians and Radiologists for quality training purposes.
• Send faxes to referring physicians
• Follow up with healthcare professionals regarding requests made on behalf of Radiologists
• Updating PACS and reporting system when appropriate
• Trouble shooting with leadership and Operations team
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
• ARRT, GXMO certifications OR Rad Assistant experience required
• Minimum 2 years Radiology technology experience required
• Medical terminology and previous healthcare experience are a must
• Prior experience with EMR and PACS systems required
• Candidates must have exceptional customer service skills
• Exceptional communication skills – verbal and written
• Technical in nature with the ability to multi-task and work independently with a high sense of urgency
• Microsoft Office Suite including Excel, Word, PowerPoint and Outlook
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