Quisitive
It is a very exciting time of growth for Quisitive, and we are currently seeking a customer service-focused, experienced Project Coordinator with a passion to drive process, consistency and communication in support of successful project delivery for our clients. This position will work independently or in partnership with a Project Manager in the initiation, planning, execution (including managing and controlling) and closure of projects within the established scope, budgets and timelines. The role is a consultative, billable position measured on service satisfaction and account utilization. This role can be based anywhere in the United States.
What will my role be?
You will have the opportunity to learn and work with the latest Microsoft solutions and will work with your team to manage assigned client responsibilities working remotely. In addition, flexibility in your schedule to assist your assigned clients outside of normal business hours during emergencies is expected.
- Assist in the reporting and tracking of resource projections and utilization
- Set up meetings and prepares and distributes minutes
- Edit presentations and Ops Reviews
- Publish all project status reports, meeting minutes and metrics
- Support the management of the day-to-day execution of assigned projects and scope, including change control, risks, action items, issues and decisions
- Effectively communicate relevant project information to the Project Team
- Ensure project documents are complete, current, and appropriately stored
- Compile metrics relating to IT project success, project attributes, individual productivity and adherence to defined processes
- Track costs and performance, service levels and other metrics required to ensure project goals and objectives are met
- Provide administrative support to Project Managers and project leaders. Ensures project control systems are in place and integrates project data for decision makers.
What’s required?
- 1-3 years client project/process coordination experience
- Passion to delight the customer and provide amazing customer-service
- Experience working with business decision-makers
- Experience and ability to deescalate potentially tense client situations
- High school diploma or equivalent required
- The ability to bring creative ideas to the Quisitive team and the tenacity to execute them.
- Strong analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening
- Strong written, verbal, and interpersonal communication skills including the ability to listen attentively and to clearly and effectively communicate information
- Demonstrated ability to work well with cross-functional groups
- Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
- Approachable and open
- Demonstrated professionalism and courtesy in responding to phone calls and emails
- Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
- Demonstrated strengths in organization, reasoning, critical thinking, and problem-solving skills along with attention to detail
- Demonstrated ability to support the management of multiple projects, meet deadlines, and appropriately adjust priorities in an evolving work environment with shifting time frames; self-starter with a high degree of initiative, urgency, and follow through
- Become Familiar with Microsoft technology such as Azure, Office 365 or other Microsoft Platforms such as: Teams, SharePoint, SQL, System Center, etc.
What would set me apart?
- Familiarity with Microsoft technology such as Azure, Office 365, Teams, or other Microsoft Platforms such as: SharePoint, SQL, System Center, etc
- Business Analysis experience supporting client initiatives
- Resource and process coordination experience with internal teams
- CAPM, ACP, SCM, PSM, or PMP certification
- Previous consulting experience
We are looking for curious initiative takers to join our team, so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things, then apply today!
No agencies or third parties, please.
US Citizens and those authorized to work in the US are encouraged to apply. We are unable to offer visa sponsorships at this time.
About Quisitive
With significant growth since 2019, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner. We expanded into Canada and grew our teams across three continents by diversifying our delivery model to include nearshore and offshore capabilities, adding a Microsoft Dynamics team and a portfolio of industry IP, and most recently, joining forces with Catapult Systems which doubled the capabilities of our Cloud Solutions business and established our Security practice.