Join Premier Service Group and help deliver financing solutions with a customer-first mindset.
About Premier Service Group
When Premier Service Group launched in January 2020, the idea was simple: become the ultimate solution for consumer financing needs. Since then, we’ve grown rapidly and built a diverse, remote team dedicated to that mission.
Schedule
- Remote role based in the U.S.
- Applicants must reside in one of the following states: AL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NE, NH, NC, ND, OH, OK, PA, SC, TN, TX, UT, WI, WV, WY.
Responsibilities
- Manage inbound communications from customers and stores (calls, questions, requests, and issues).
- Process applications and contracts accurately and efficiently.
- Handle high-volume applications back-to-back while maintaining attention to detail.
- Maintain a solution-seeking attitude and provide above-and-beyond customer service.
- Keep up-to-date on lender requirements and financing knowledge.
Requirements
- Excellent verbal and written communication skills.
- Strong problem-solving abilities with a positive attitude.
- Passion for delivering exceptional customer service.
- Time management and prioritization skills for high-volume tasks.
- Reliable high-speed internet connection.
- Ability to work independently with minimal supervision as well as in a team.
- Adaptability to learn new systems or processes as needed.
- Basic math skills for calculations and reconciliations.
- Strong attention to detail and accuracy in data entry and processing.
Benefits
- 100% remote position
- Flexible work-life balance
- Professional growth opportunities
- Supportive and diverse team culture
Happy Hunting,
~Two Chicks…