osition Summary:
Processing Specialists are responsible for many of the background processes that support the student financial services team. The processes include, but are not limited to, packaging financial aid, reviewing, and approving disbursements, processing R2T4s, verification, and determining credit balances. This position is also responsible for assisting with ensuring that the university is following all applicable federal/state statutes and regulations.
Essential Functions:
Ensures daily communication with the Department of Education systems, including importing and exporting Title IV aid data.
Financial aid packaging, disbursement review, and credit balance review processes.
Ensures timely and accurate review and processing of verification, c-codes, conflicting information, and professional judgment.
Processes R2T4, ensuring timely and accurate completion.
State and proration calculations
Other duties as assigned.
Reasonable and consistent attendance to fulfill requirements of the position.
Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
Bachelor’s degree in relevant field required
Minimum of one (1) year of financial aid or accounting experience
Current knowledge of financial aid programs and regulations required
Experience with data processing and automated records maintenance systems preferred
Experience with the online delivery of education preferred
Experience with non-term semesters strongly desired
Experience in higher education preferred
Experience working in a technology-driven enterprise preferred
All skills, abilities and education will be considered for minimum qualifications
Competencies/Technical/Functional Skills:
Knowledge of available private, state, and federal financial aid programs.
Knowledge of academic and business workings of a higher education institution.
Knowledge of University policies and procedures.
Skill in oral and written communication.
Skill in operating equipment, such as personal computer, fax, copier, phone system.
Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages.
Ability to multi-task and prioritize.
Ability to use and facilitate online communication using email and/or other technology-based communication media.
Ability to problem-solve.
Ability to maintain confidentiality.
Ability to prepare letters, reports and business correspondence.
Excellent customer service skills.
Organized with good time management skills.
Highly organized and detail-oriented.
Proficient with Microsoft Word and other applications in the Microsoft Office suite.
Travel: No Travel Required
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
Compensation Range:
Hourly: $15.80 – $20.54