Prior Authorization Specialist

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Prior Authorization Specialist

SCHEDULE: Mon – Fri, traditional EST or PST hours

Invitae is expanding our Billing team! This team is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. As an operational team, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.

We are seeking to add a Prior Authorization Specialist to our team. The Prior Authorization Specialist is responsible for all aspects of the prior authorization process. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs.

What you will do:

Maintain all Invitae processes and policies to respond clearly to high volume billing phone and e-mail inquiries
Identify issues and suggest potential improvements
Collaborate with your team and to develop best practices to ensure we are providing the best service and experience to all customers
Participate in projects that extend beyond your day to day to stretch you to think outside the box.
Who you are:

Be well-versed in the prior authorization process
Ability to complete a high volume of prior authorization requests
Strong understanding of insurance billing
Exceptional attention to detail and organizational abilities
Outstanding phone communication skills
Have high energy, be a self-starter, great teammate and ready to roll up your sleeves to get things done.
Possess a strong work ethic and commitment to improving patients’ lives
Be flexible and adaptable with a drive to go above and beyond
Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment
Can support PST or EST hours
Bachelor’s degree
2+ years of healthcare billing experience
Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)
This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
USA National Pay Range
$21.25—$26.54 USD
Please apply even if you don’t meet all of the “What you bring” requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.