Lead the team that keeps payment posting accurate, timely, and compliant across ground ambulance and air medical clients. If you’re strong in revenue-cycle workflows, can coach performance, and can troubleshoot posting discrepancies without losing the plot, this role puts you in charge of the daily engine.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Reports to: Posting Director
- Leads a team supporting ground ambulance and air medical service clients
What You’ll Do
- Supervise, support, and train Payment Posting Specialists to hit productivity targets and client contract requirements
- Ensure timely and accurate posting of payments and adjustments for assigned client accounts
- Build and maintain recurring and ad hoc client reports, optimizing reporting as needs evolve
- Coordinate month-end posting work, including:
- Posting missing payments
- Posting batch write-offs
to ensure timely close aligned with client requirements
- Partner with Billing Teams to escalate and communicate problem payors and payment issues
- Work directly with clients to answer questions and resolve discrepancies and concerns
- Step in as backup Payment Posting Specialist during staff absences, onboarding, new account launches, or high-volume periods
- Document processes and support onboarding/training consistency across the team
- Maintain HIPAA compliance and safeguard patient information
- Follow attendance policies and complete other assigned duties
What You Need
- High school diploma (required)
- Associate’s degree in business or related field (preferred)
- 2+ years of general business experience (payment posting/refunds exposure preferred, including electronic remits and lockboxes)
- Experience leading individuals, teams, or projects (preferred)
- Intermediate Microsoft Office skills (Word, Excel, Outlook)
- Knowledge of medical terminology and medical coding
- Strong analytical and problem-solving skills with the ability to research discrepancies
- Strong organization and time-management skills in a fast-paced environment
- High attention to detail and accuracy, including strong data entry skills
- Strong written and verbal communication skills
- Comfort preparing reports and tracking operational performance
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you’re ready to lead posting operations, tighten processes, and keep client accounts running clean, apply while it’s open.
This is a hands-on leadership seat that sits right in the middle of revenue cycle performance.
Happy Hunting,
~Two Chicks…