Description
THIS IS A WORK FROM HOME ROLE: SCHEDULE MONDAY – FRIDAY, WITH 8HR Shifts BETWEEN 6:30 AM – 7:00 PM CST
Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Physician Office Scheduler with Parallon you can be a part of an organization that is devoted to giving back!
Benefits
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Physician Office Scheduler to help us reach our goals. Unlock your potential!
Job Summary and Qualifications
The Physician Services Scheduler is responsible for answering incoming phone calls, scheduling patient appointments in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices.
In this role you will:
- Answer incoming calls in a timely and professional manner
- Schedules all patient appointments for physician practices including cancellations and changes
- Insurance verification and verification of patient demographics
- Select accurate insurance carrier plans and informs the patient of any carrier that is out of network
- Provides Good Faith Estimates (GFE) upon patient request
- Informthephysicianofficestafforpatientofanytestingrequirementsaccordingtotheinstructionsandqueries in the scheduling module
- Ensure that any edits are performed in the scheduling module
- Ensure all required information is accurate and complete in the scheduling module
- Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system as needed
- Select the correct patient medical record number consistently
- Utilize appropriate method/tool to communicate with Physician offices as necessary
Qualifications that you will need:
- High school diploma or GED preferred.
- One year of related experience preferred.
- Experience using EClinical Works preferred. Meditech or Cerner is a plus
- Experience in scheduling for physicians offices preferred