Launch your payroll career with a client-facing role in Workday payroll administration.
About OneSource Virtual
OneSource Virtual (OSV) is the exclusive Workday partner delivering Business-Process-as-a-Service (BPaaS) solutions in HR, payroll, and finance. Since 2008, OSV has helped more than 1,000 Workday customers transform their operations with innovation, commitment, and uncompromising support. Headquartered in Dallas, TX, with offices across North America and Europe, OSV is a fast-growing leader in payroll and HR services.
Summary
The Payroll Specialist I will support a book of payroll clients by providing day-to-day managed payroll administration services, troubleshooting, and Workday payroll processing. You’ll manage multiple projects with tight deadlines, work closely with client teams, and deliver accurate payroll while maintaining compliance.
Responsibilities
- Serve as named payroll specialist for assigned clients and provide backup support across OSV payroll, tax, and garnishment accounts
- Manage and respond to daily payroll cases, ensuring SLA compliance and high client satisfaction
- Troubleshoot quarterly and year-end audit reports; provide recommendations and solutions
- Support year-end payroll processes, including W-2 preparation and compliance
- Collaborate with customer teams and peers to resolve payroll issues
- Meet performance standards for quality, production, and client service
Competencies
- Critical thinking and consultative problem-solving skills
- Strong organizational and multitasking abilities
- Outstanding customer service and communication skills
- Analytical mindset with strong math and research skills
- Ability to work independently and meet tight deadlines
Qualifications
Required
- Associate’s degree
- 3+ years of end-to-end payroll experience (processing, logic, troubleshooting)
- 1+ year experience handling federal, state, and local payroll taxes
- 1+ year experience processing garnishments
- Advanced proficiency with Microsoft Word and Excel
- Experience with year-end payroll processes and W-2 preparation
- Strong written and verbal communication skills
Preferred
- Experience in an outsourcing environment (payroll or tax)
- Workday and Salesforce experience
Why Join OSV?
- Be part of a values-driven, innovative company with a 95% customer retention rate
- Professional growth opportunities in a high-demand industry
- Collaborative team environment with opportunities for advancement
- Remote flexibility
If you’re a payroll professional eager to grow your expertise and work with leading payroll technologies, this role is your next step.
Happy Hunting,
~Two Chicks…