Why Charlie Health?
Young people across the nation are grappling with a mental health crisis characterized by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. Individuals who seek support are met by geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.
At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated peer groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among young people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.
Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.
About the Role
The Payroll Manager will support Charlie Health’s growing population of employees and contractors throughout the United States. In this role, you’ll be responsible for creating a seamless, accurate, and timely payroll process, with a focus on improving accuracy and efficiency. Seated within our People Operations team, the Payroll Manager will establish processes to ensure regular auditing of all pay-related processes, including local / state / federal taxation, benefit withholding, retirement contributions and compliance, timekeeping, and more.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way.
Responsibilities
- Responsible for overseeing biweekly and bimonthly payroll and off-cycle payment processes for all employees and independent contractors
- Oversee the continued development and maintenance of UKG Pro HRIS and Payroll system, ensuring that it meets the needs or the organization
- Ensure all internal payroll procedures are compliant, accurate, and well-documented
- Oversee the auditing and reconciliation of all payroll data, proactively identifying and resolving discrepancies as they occur
- Partner closely with internal stakeholders – especially Finance, IT, and our Care teams – to provide accurate reporting
- Oversee and modify the timekeeping system to support ease of use, state and local requirements, and organizational objectives
- Manage all pay-related SOPs, developing procedural documentation and supporting end-user training in partnership with our Learning team
- Be the subject matter expert on a wide range of pay-related topics, including:
- Payroll compliance in a multi-state, highly-distributed environment;
- Wage garnishment
- 401k best practices and reconciliations
- UKG Workforce Management timekeeping
- Support regular audits of payroll controls, processes, data, and operations
- Manage and develop a Payroll Specialist
Requirements
- At least 5+ years of in-depth payroll experience in a multi-state, multi-location environment, with at least 1+ year in a Manager role
- Subject matter expertise regarding UKG Payroll and Workforce Management
- Significant knowledge of multi-state payroll and tax considerations, especially Wage & Hour considerations for our remote, hourly workforce
- Demonstrated hands-on experience with time and attendance, payroll processing, year-end closing, audit, benefits administration and reconciliation, and reporting
- Excellent interpersonal and communication skills, with the desire to build a Payroll Function that partners closely with front-line employees and promotes clear, timely communications
- Ability to maintain a high level of confidentiality
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The total target cash compensation for this role will be between $110,000 and $130,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and number of years of experience. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.#LI-REMOTE