Digitech is seeking a Patient Research Specialist to support its Patient Billing Department. This fully remote role is best suited for detail-oriented professionals with billing knowledge who can manage patient information accurately and keep EMS claims moving efficiently.
About Digitech
Since 1984, Digitech has been a leader in billing and technology services for the EMS transport industry. Its cloud-based billing and business intelligence platform automates and monitors the entire revenue lifecycle, ensuring clients maximize collections and maintain compliance. Digitech is part of the Sarnova family of companies, which also includes Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products.
Schedule
- Full-time, 100% remote role
- Standard business hours with flexibility for deadlines
What You’ll Do
- Gather and input patient demographics and information needed for EMS claim payments
- Collaborate with internal departments to move claims through the billing process
- Communicate with hospitals, insurers, attorneys, and patients to obtain required details
- Research hospital systems and online resources for missing information
- Handle correspondence by phone, email, and mail while ensuring HIPAA compliance
- Support billing leadership with related administrative tasks
What You Need
- Prior billing or claims-related experience preferred
- High attention to detail, accuracy, and follow-through
- Professional phone manner and clear communication skills
- Strong computer literacy, comfortable working with dual monitors
- Dependable, punctual, and collaborative team player
- Ability to remain composed under pressure and handle deadlines
- Quick learner who asks questions and takes accountability for work
Benefits
- Competitive salary (commensurate with experience)
- Comprehensive benefits package including medical, dental, vision, and 401(k) plan
- Inclusive workplace culture that values diversity and authenticity
- Opportunity to support Sarnova’s mission of improving patients’ lives through strong partnerships
Bring accuracy, professionalism, and care to a team that supports EMS providers and their patients.
Detail meets impact at Digitech.
Happy Hunting,
~Two Chicks…