Support patients and providers by managing billing and collections with accuracy and care. As a Patient Accounts Specialist with Soleo Health, you’ll oversee patient accounts receivable while ensuring a positive experience for those receiving specialty infusion therapy.
About Soleo Health
Soleo Health is a national leader in specialty pharmacy and infusion services, delivering complex care to patients in their homes and alternate sites of care. Our mission is to improve patients’ lives every day through passion, innovation, and doing the right thing. We’re committed to fostering a supportive, collaborative culture where every employee makes an impact.
Schedule
- Full-time, remote role (TX preferred)
- Monday–Friday, 8:30am–5:00pm Pacific Time preferred
- No weekends or holidays
What You’ll Do
- Review billing statements for balances after third-party payments and generate patient collection reports
- Communicate with patients about overdue balances, billing issues, or payment arrangements
- Monitor Soleo’s collection agency portal and provide requested information
- Prepare adjustments to patient balances after collection efforts are exhausted
- Review Soleo Assistance applications for approval or denial
- Submit and manage manufacturer co-payment program claims and collections
- Create invoices for missing equipment and track them through the collections process
- Research and prepare patient refund requests when needed
- Document notes accurately in company systems and escalate trends or issues to management
- Provide exceptional customer service to patients, providers, and internal teams
- Ensure compliance with payer contracts, company policies, and all applicable regulations
What You Need
- Knowledge of home infusion therapy billing practices (required)
- 1+ year of medical billing and collections experience
- High school diploma or GED required
- Knowledge of HCPC coding and medical terminology
- Strong math, writing, and communication skills
- Proficiency with Microsoft Excel and Outlook
- CPR+ system experience preferred
Benefits
- $19–$23 per hour
- Competitive wages with annual merit-based increases
- 401(k) with company match
- Paid time off and paid parental leave options
- Affordable medical, dental, and vision plans
- Company-paid disability and basic life insurance
- HSA and FSA options (including dependent care)
- Education assistance program
- Great company culture with referral bonuses and no weekend or holiday work
Join a team where your billing expertise helps simplify complex care for patients nationwide.
Your next career move starts here.
Happy Hunting,
~Two Chicks…