Help travelers book smarter and smoother. AAA is hiring a Corporate Travel Online Support Agent to assist clients with booking tools, reservations, and travel program compliance—all while working remotely with full benefits.
About AAA Club Alliance
AAA Club Alliance serves 7.4 million members across 13 states and Washington, D.C., delivering trusted travel, insurance, and roadside services. We foster a collaborative, supportive environment where associates can grow their careers while helping members every day.
Schedule
- Full-time, remote role (must reside in AAA Club Alliance’s footprint: CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, WV, or Washington, D.C.)
- Monday–Friday, 9:30 AM – 6:00 PM EST
- Paid company holidays + generous PTO + volunteer day
What You’ll Do
- Provide online booking tool support (Concur and Deem required)
- Manage client profiles and handle booking inquiries for air, hotel, and car rentals
- Respond to domestic and international price quote requests
- Promote policy-compliant fares and rates for cost efficiency
- Monitor GDS queues and maintain quality control
- Deliver exceptional customer service via phone and email
What You Need
- High school diploma or equivalent
- 4+ years recent Travel Consultant experience (within last 6 years)
- Corporate travel experience with expertise in airline ticket exchanges
- Concur and Deem online booking tool experience (required)
- Proficiency in Sabre GDS (required)
- 1+ year international travel booking experience preferred
Benefits
- Pay range: $16.10–$37.58/hour (based on experience/location)
- Medical, dental, vision, and prescription coverage
- 401(k) with company match up to 7%
- PTO accrual + paid parental leave + 8 paid holidays
- Tuition reimbursement (up to $5,250/year)
- Free AAA Premier Membership
- Paid volunteer time off
Turn your travel expertise into a rewarding remote career with AAA.
Happy Hunting,
~Two Chicks…