This is a fast-paced, outbound-heavy coaching role where you help new customers get real wins in their first 30 days. If you can listen, lead with empathy, and drive action through the noise, you’ll directly impact retention and earn uncapped commission doing it.
About Housecall Pro
Housecall Pro builds software that helps home service professionals run and grow their businesses. Their tools support scheduling, dispatching, payments, and more, with one mission: champion Pros so they can save time, scale up, and live well. They’re a fast-growing company with a strong product culture and a people-first mindset.
Schedule
- Remote (United States)
- Full-time
- Must be able to work an 8-hour shift within 5am–8pm PST, Monday–Friday, plus one Saturday shift per month
- Compensation: $57,750 OTE ($40,425 base) + uncapped earning potential
- Hourly range: $19.44–$27.76/hour (includes base + potential performance bonus), based on location, skills, and experience
What You’ll Do
- Partner with newly enrolled Pros to build a customized onboarding plan anchored to their goals
- Make 75+ outbound dials per day or maintain 5+ hours of talk time to connect with your assigned portfolio
- Listen, uncover customer needs, handle objections, and reinforce the value of the product
- Coach customers on implementing Housecall Pro into their business, including product basics and best practices
- Support customers through their first 30 days to help them hit activity goals and build long-term momentum
- Identify high-risk accounts quickly and escalate customers to the right resolution path when needed
- Communicate clearly and collaborate with strong customer service, presentation, and creative problem-solving skills
What You Need
- 2+ years of full-time experience in a client-facing onboarding or support role
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Excellent English reading, writing, and verbal communication skills
- Reliable, adaptable, and professional work style in a changing environment
- Curiosity and eagerness to learn, with a customer-first mindset
- Experience using AI tools to increase quality and efficiency of work
- Bonus: 6+ months of outbound sales or prospecting experience
Benefits
- Medical, dental, vision, life, and disability coverage
- 401(k)
- Flexible, take-it-as-you-need-it paid time off and paid holidays
- Monthly tech reimbursements
- Paid parental leave and Employee Assistance Program (EAP)
If you’re comfortable with high-volume outreach and you want uncapped upside tied to customer success, don’t sit on this one.
Help new Pros launch strong, hit their targets fast, and feel supported from day one.
Happy Hunting,
~Two Chicks…