Invitae
SCHEDULE: Mon – Fri, traditional EST or PST hours
LOCATION: Anywhere in the U.S.A.: This position is fully remote!
Our team is expanding rapidly and we’re looking for people who are passionate about helping improve healthcare to join us. Invitae is expanding our Billing team in the Irvine area! This team is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. As an operational team, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.
We are seeking to add a Medical Records Specialist to our team. The Medical Records Phone Specialist will be on the front lines responding to a variety of clinician and insurance medical records billing related inquiries. The individual will be responsible for requesting, obtaining and submitting medical records to insurance providers and expected to work cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs.
What you will do
- Maintain all Invitae processes and policies to respond clearly to high volume medical records requests and phone inquiries
- Mail/file/scan correspondence
- Identify issues and suggest potential improvements
- Collaborate with your team and to develop best practices to ensure we are
- providing the best service and experience to all customers
- Participate in projects that extend beyond your day to day responsibilities
Who you are:
- Ability to request and fulfill a high volume of medical record requests
- Strong understanding of insurance billing
- Exceptional attention to detail and organizational abilities
- Outstanding phone communication skills
- Have high energy, be a self-starter, great teammate and ready to roll up your
- sleeves to get things done
- Possess a strong work ethic and commitment to improving patients’ lives
- Be flexible and adaptable with a drive to go above and beyond
- Enjoys problem-solving on a dynamic, fast paced team
This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
USA National Pay Range
$21.25$26.54 USD
Please apply even if you don’t meet all of the What you bring requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.
Join us!
At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
We truly believe a diverse workplace is crucial to our company’s success and to better serve our diverse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.
You can find a detailed explanation of our privacy practices here.