Aviacode
GeBBS Healthcare Solutions, an industry leader in Health Information Management and Revenue Cycle Management, is seeking highly motivated individuals with a passion for excellence & collaboration, for careers in the healthcare industry. Here is your opportunity to be part of this exciting team working part time in accounts receivable follow up.
Responsibilities
- Collect payment from customers and accurately record in system.
- Communicate with customers/payers to request payment status and arrange payment plans per policy.
- Initiate collections on accounts and balances past due
- Collaborate with the A/R team to reconcile accounts receivable on a periodic basis.
- Complete correspondence for standard past due accounts and collections, identify delinquent accounts by reviewing files, and contact delinquent account holders to request payment.
- Verify discrepancies and resolve customer billing questions or concerns.
- Schedule follow-up reminders while working assigned portfolios.
- Post adjustments when necessary and within compliance of company policy.
- Requests records when necessary to help settle past due balances.
- Carry out billing, collection and reporting activities according to specific deadlines.
- Monitor customer account details for non-payments, delayed payments, and other irregularities.
- Maintain accounts receivable customer files and records.
- Assist with month-end close responsibilities.
- Ensure account resolution via communications with employers, insurance companies and TPAs.
- Address incoming customer service calls with clients.
- Submit employer profile updates and information as necessary.
- Process rebills for open or corrected account balances.
- Correct insurance information and redirect bills to appropriate payer.
- Document actions in practice management system.
- Manage aging reports and process correspondence.
Qualifications
- High School Diploma or GED required
- 2 years experience in automated, computerized account follow up system in a hospital setting, health insurance claims processing or medical office
- Excellent communication skills
- Detail oriented with above average math, problem solving and analytical skills
- Appeals/denials/collections experience gained in a hospital setting
- Knowledge of commercial collections
- Excellent critical thinking and analytical experience
- Ability to analyze EOB denials and determine steps necessary to correct claims
- Working knowledge CPT codes to patient records according to established procedures
- Understands medical terminology and medical coding terminology
- Must be able to meet primary productivity and performance standards
- US-based candidates only