Job Description
- Leads the development of clinical program enhancements and better practices. Assists with development, enhancement, and maintenance of operational functions, policy and clinical support and provider education
- Develops, implements, and monitors project plan requirements and timelines, ensures all necessary support, tools and technology are available, and follows up as needed. Meets with business process owners and other appropriate personnel to identify the project`s goals, objectives, critical success factors, and success measures.
- Works closely with teams to ensure consistent delivery of approved programs to their client. Ensures operations are standardized at the fullest extent possible. Provides overall project coordination for the contract’s clinical and operational functions.
- Oversees and coordinates implementation of new specialty programs and serves as liaison between the company and customers as needed.
- Responsibilities
- 7+ years of experience in clinical operations, quality, network, pharmacy or project management.
- Project management experience and knowledge of health plans required.
- Provider experience preferred.
- Proven ability to plan, organize, schedule, direct, control and monitor project activities.
- Well developed interpersonal skills. Ability to perform basic financial analysis.