Employer: Rec Room
Rec Room is looking for a Live Operations Associate focused on the design & management of our in-game economy & merchandising tools. This high-growth role is perfect for someone with a live ops, QA, or design background in games, entertainment or consumer products. This individual will work closely with the economy and growth teams, and will play an integral role in helping deliver on day-to-day business performance.
IN THIS ROLE YOU WILL:
- Live Operations Campaign Management – design, implement & monitor live services campaigns, including store merchandising, messaging, pricing, and event design, in collaboration with other disciplines & teams across Rec Room
- Understand & Deliver Against Player Needs – between campaigns, proactively identify future opportunities with quantitative & qualitative data, including player & community feedback
- Cross-Team & Stakeholder Communication – collaborate closely with art, community, growth, and development teams to plan future events & releases, and the content / campaigns that are used to power those releases
- Tools & Feature Design Support – serve as a customer and occasional designer for improvements in tools, processes, and game features that are used to run live operations for Rec Room
WE ARE LOOKING FOR THE FOLLOWING:
- 1-2 years experience in live operations, design, QA, or product roles in gaming, entertainment, or consumer tech companies
- Experience or familiarity with SQL, business intelligence software (e.g. Tableau, Amplitude, Looker, etc.) and/or other methods & tools used to make data-driven decisions
- Ability to balance business needs with player expectations
- Strong communication & collaboration skills, especially with other disciplines within game development / product development
- Self-directed; strong time management and planning skills
- An understanding of player expectations & needs within evolving live service games
- A strong passion for live, evolving game experiences and for empowering creators
- Bachelor’s degree in economics, statistics, business or computer science preferred but not required
COMPANY INFO TO KNOW:
Rec Room offers generous medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. We also support your retirement benefits with a company match. Rec Room values work-life balance by providing unlimited paid time off. Our company values are real and drive our culture. We work hard to be a safe and friendly place for people from all walks of life.
Rec Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.