7 Legit Mystery Shopping Companies in Canada That Offer Phone and In-Person Shops
Looking for legitimate mystery shopping opportunities in Canada? These companies offer a mix of phone mystery shops and in-person mystery shopping assignments, with some also offering online, email or video evaluations.
Important: Mystery shopping is generally independent-contractor work, and assignment availability depends on your location and current client needs. Legitimate companies should not charge you a fee just to become a shopper.
1. iShopFor Ipsos
Types of Shops: In-person, phone and online mystery shops
Ipsos offers mystery shopping opportunities across Canada. Shoppers can choose assignments in their area and may also see over-the-phone and online tasks. Registration is free.
2. Shoppers Confidential
Types of Shops: In-person, phone and online mystery shops
Shoppers Confidential offers mystery shopping assignments across Canada and the U.S. Its shopper opportunities include in-person visits, phone calls and online evaluations. Registration is free.
3. Mystery Shopping Canada Inc.
Types of Shops: On-site, telephone, email and website mystery shops
Mystery Shopping Canada Inc. conducts mystery shops throughout Canada. Its programs include on-site visits as well as telephone, email and website evaluations. The company says there is no fee to apply.
4. Frontline Shoppers
Types of Shops: In-person and telephone mystery shops
Frontline Shoppers is a Canadian mystery shopping company that advertises both in-person and telephone mystery shop programs. Shoppers can register through the company's Become a Shopper page.
5. Sensors Quality Management (SQM)
Types of Shops: In-person, telephone, email, chat and website mystery shops
Toronto-based SQM recruits independent representatives for mystery shopping and other field assignments. Its mystery shopping programs include in-person visits, telephone evaluations and online assignments. There is no fee to become a shopper.
6. Intouch Insight / IntouchShop
Types of Shops: Onsite, telephone, online and video mystery shops
Canadian customer-experience company Intouch Insight operates a mystery shopping network with onsite, telephone, online and video evaluations. Shoppers can register directly through its shopper registration system.
7. Secret Shopper
Types of Shops: In-person, phone and website mystery shops
Secret Shopper operates internationally, including Canada, and offers mystery shopping assignments involving restaurants, retailers, phone calls, websites and other customer experiences. There is no fee to apply.
Tips Before Signing Up for Mystery Shopping in Canada
Complete your shopper profile fully, check assignment boards frequently, follow every scenario carefully and submit reports by the stated deadline. Before accepting a shop, review the fee, reimbursement amount, purchase requirements and deadline.
Scam warning: Be cautious of anyone who sends you an unexpected cheque, asks you to buy gift cards, wire money or send part of a cheque back. Use the official company websites above when creating your shopper accounts.
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Meta Description: Find legitimate mystery shopping companies in Canada offering phone and in-person mystery shops. Apply directly to Ipsos, SQM, Intouch Insight, Shoppers Confidential and more.
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