At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?
We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent – wherever they may be.
This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely.
Job Summary
This position will support the Service organization with business insights and reporting relative to the global markets of Harley-Davidson product and services. The Lead Business Insights will analyze industry and consumer data through internal and external sources, playing a key role in helping implement data driven decisions into market-level business plans. This position will effectively analyze and distill the data into patterns, trends, and insights, develop clear and concise communications related to both insights and implications, and simplify complex ideas and present them well. The Lead Business Insights will be responsible for spearheading the integration of learning and presentation to all levels within the Service organization.
Job Responsibilities
- Develop business intelligence through a variety of disparate internal and external sources. Develop and manage consistent processes to gather and analyze information and applications across the organization. Define and drive operational and strategic shifts by identifying and leading hypotheses and exploring those hypotheses through analysis to discover the next level of opportunities and challenges. Proactively seek opportunities to strategically link and leverage external knowledge sources to create more complete/deeper intelligence or best practices.
- Deliver market intelligence plans that are reflective of current needs and anticipate future needs of the business teams. Identify knowledge gaps and hypotheses, prioritize and address key business issues. Support markets in developing and delivering market intelligence that contributes towards driving the market-level business plans.
- Lead the design and implementation of appropriate data-gathering techniques (qualitative/quantitative, formal/informal, primary/secondary) to obtain the required information.
- Effectively analyze and distill the information into patterns, trends, and insights. Work with both internal and external stakeholders throughout the execution phase, and manage the output process.
- Develop and implement new ways to make information easily accessible and automated throughout the Service organization within dashboards or other centralized hubs.
- Interact with a variety of stakeholders via various communication mediums (written and/or verbal). This can include communicating results effectively to International leadership via presentations, and reports and participating in special cross-functional teams requiring analytic insights.
- Assists the executive with preparation for senior leadership meetings both internationally and in the U.S. as required.
- Innovate methodologies and processes to continuously improve processes and responsibilities. Keep abreast of new and changing technology and methods that enhance workgroup skills and those of their team.
Education Requirements
High School Diploma or Equivalent Required
Education Specifications
- Bachelor’s Degree in Business, Market Research or a related field is Preferred.
Experience Requirements
Required
- Typically requires a minimum of 8 years of related experience
- Position requires a minimum of 8 years of business analysis experience with specific emphasis on business/marketing analytics and consumer, retail and business intelligence – preferably with consumer brands.
- Proven business acumen and demonstrated ability to conduct, manage and synthesize consumer, retail, market, and product data and deliver c business intelligence supporting business strategies and plans.
- Strong organizational and time management/prioritization skills. Demonstrated experience in integrating disparate sources of information into a coherent “story” that answers specific business hypotheses.
- Ability to influence across the organization at multiple levels and build collaborative, productive relationships with internal business partners and external vendors.
- Ability to coach, counsel and develop others’ experience.
- A true team spirit who thrives on working as part of an enthusiastic and energetic team, and inspiring others; demonstrating a collaborative approach to achieving results and encouraging the inputs and ideas of others. Understands the importance of active listening in the role. Global perspective and understanding, thinking across borders and cultures.
- Experience with Alteryx and Power BI software
Preferred
- Experience with motorcycle product, markets, and consumers
- Knowledge of SAP and AS400
Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.
The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.