Job Description
Overview
Why You’ll Love Being an Intake Coordinator (Clinical) at AccentCare
Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Intake Coordinator (Clinical) position.
When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Intake Coordinator (Clinical) position.
Join the AccentCare team and apply for this Intake Coordinator (Clinical) opportunity today!
#Appcast
Responsibilities
Intake Coordinator (Clinical) Responsibilities:
- Provides initial coordination of information with clients, their family members, physicians, referral sources, facility staff, agency staff, and any others involved in assuring continuity of client care.
- Informs referral sources, clients, family members, and physicians about clinical and non-clinical programs available in the home setting.
- Collaborates with the client, physician, referral source, sales, and/or local branch to collect information needed to process a referral as well as resolving aging referrals.
- Documents all referral related information, actions taken, and follow-up required in the medical record in a timely and accurate manner and ensures referral orders are reviewed by the appropriate clinical Intake staff.
- Provides information to the local branch and sales team that will assist in determining non-admission decisions for pending referrals.
Qualifications
Intake Coordinator (Clinical) Qualifications:
- Minimum of one year experience in home care, hospice, or personal care services, preferred
- Prior use of Electronic Medical Records (EMR), preferred
- Experience in dealing with a variety of payors in healthcare, e.g., Medicare, Medicaid, and commercial payors, preferred.
- Customer service focused, including the ability to set the caller at ease and encourage open dialogue about the client’s needs and ability to maintain composure in addressing stressful and/or challenging situations