Insurance Servicing Representative I - Two Chicks With A Side Hustle

Employer: National General Insurance Agency, Inc.

The Insurance Servicing Senior Associate is responsible for providing accurate and efficient service to lenders within area of responsibility by researching loan level requests, processing various loan-related task queues and modifying policy information as required to meet productivity and quality requirements.

Key Responsibilities:

Modifies policies at loan level by following established guidelines and utilizing an internal tracking system
Resolves information gaps by contacting carriers and agencies as required to gather policy information and other missing data and update systems and records as appropriate

Communicates with lenders by answering inbound service calls and researching within loan database
Meets auditing requirements by accurately entering data and maintaining data integrity in loan tracking applications
Completes high volume of data entry by quickly and accurately processing loan-related task queues

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

High school diploma or equivalent experience

1-2 years of experience

Certificates, Licenses, Registrations

None

Functional Skills

Ability to effectively communicate both verbally and written
Ability to use common computer, software, information and communication technology devices, components, and concepts

Ability to apply data entry processes and procedures
Ability to understand and utilize policies, practices, trends, technology and information
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)