Help cancer care move forward by keeping claims clean, payments timely, and aging AR from turning into lost revenue. If you know medical collections, can speak “EOB” fluently, and you’re steady with patients and payers, this role matters.
About OneOncology
OneOncology supports independent community oncology practices with a physician-led, patient-centric, and technology-powered model. Their mission is to improve the lives of everyone living with cancer by helping practices deliver better care across the country.
Schedule
- Remote (United States)
- Full-time
- Works assigned A/R with focus on 60+ day buckets and consistent follow-up expectations
What You’ll Do
- Work and maintain assigned accounts receivable, focusing on 60+ day aging categories
- Review EOBs within a two-week turnaround and take action to resolve underpayments/denials
- Document accurate collection activity in collection tracking notes and maintain collection logs
- Prioritize collection actions (letters, calls, internal coordination) based on account status
- Contact insurance carriers regarding outstanding balances and re-file claims when needed
- Counsel patients on outstanding self-pay balances and respond to inbound inquiries promptly
- Prepare write-off/adjustment forms with proper supporting documentation for supervisor review
- Create daily user reports for supervisor review with notes and supporting documentation
- Collaborate with other departments to gather information needed to resolve accounts
- Maintain working knowledge of HCPCS/ICD/CPT oncology coding and payer-specific requirements
What You Need
- High school diploma or equivalent (required)
- Bachelor’s degree (preferred)
- 3+ years of medical collections experience (oncology setting preferred)
- Strong understanding of insurance reimbursement processes and regulations, including Medicare and Medicaid
- Familiarity with radiation oncology/proton therapy (plus)
- Detailed knowledge of billing workflows and HCPCS/CPT/ICD codes
- Strong organization, multitasking, attention to detail, and analytical skills
- Strong communication skills, professionalism, and customer service approach
- Comfort negotiating, problem-solving, and escalating unusual accounts appropriately
- Proficiency with MS Word, Excel, Outlook, and billing/medical information systems
Benefits
- Not listed in the posting (review OneOncology benefits details during the application process)
If you’re good at chasing money without losing your humanity, oncology AR is where that skill actually changes outcomes.
Bring your consistency. Bring your accuracy. Get those accounts moving.
Happy Hunting,
~Two Chicks…