If you’re strong in insurance follow-up and collections, this role puts you on the front line of keeping oncology and radiation services paid accurately and on time. You’ll manage aging AR, work EOBs fast, and push claims to resolution so balances do not sit and rot.
About OneOncology
OneOncology supports independent community oncology practices through a physician-led, patient-centric, technology-powered model. They provide the operational expertise and resources practices need to grow while improving access to high-quality cancer care across the U.S.
Schedule
- Full-time
- Remote (United States)
- Fast-paced AR follow-up work with regular payer outreach and documentation expectations
What You’ll Do
- Work assigned accounts receivable in 60+ day aging categories and maintain ongoing follow-up
- Review EOBs within a two-week turnaround and take action on findings
- Document accurate collection activity in tracking notes and maintain clean account documentation
- Prioritize collection actions including letters, phone calls, and internal coordination
- Call carriers on outstanding balances and re-file claims when needed
- Interview and counsel patients on outstanding self-pay balances when applicable
- Respond promptly to inbound inquiries by phone or mail
- Complete write-off adjustment forms with supporting documentation and submit to supervisor
- Maintain collection logs and share insights to help identify recurring issues and process gaps
- Flag unusual or high-risk accounts to your supervisor as they become delinquent or questionable
- Prepare daily user reports for supervisor review with clear notes and backup documentation
- Partner with other departments to gather missing info needed to resolve claims and accounts
- Apply oncology coding knowledge (HCPCS/ICD/CPT) and payer-specific requirements in account resolution work
What You Need
- High school diploma or equivalent
- 3+ years of medical collections experience (oncology setting preferred)
- Strong knowledge of billing, HCPCS, CPT, and ICD codes
- Solid understanding of insurance policies and reimbursement rules (including Medicare and Medicaid)
- Commercial collections experience (preferred)
- Radiation Oncology and/or Proton therapy experience (a plus)
- Strong negotiation and problem-resolution skills
- Excellent written and verbal communication, including active listening
- Strong multitasking, organization, and attention to detail
- Proficiency with MS Word, Excel, Outlook and medical billing systems
- Professional, adaptable, and reliable attendance
Benefits
- Full-time remote role with steady, process-driven work
- Meaningful impact supporting cancer care reimbursement and patient financial stability
- Cross-functional collaboration with clinical and revenue cycle teams
Posted yesterday, so if AR follow-up is your lane, don’t wait.
If you’re the person who can chase a claim down, document it clean, and get it closed, this is a solid fit.
Happy Hunting,
~Two Chicks…