Careers At Input 1, LLC
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Input 1 – Customer Care Specialist
Department: Customer Care
Location:
START YOUR APPLICATION
Things to Know Before Applying
This is a fully remote position. Two monitors is required and we can provide a webcam and headset if needed. We do not send out equipment but we do provide a reasonable business reimbursement the person using their own desktop/laptop, internet, and cell for VPN only.
Must be okay with working Pacific hours.
Seeking candidates that are analytical, critical thinking and inquisitive.
You must reside in one of these locations: CA – FL – GA – MA – MI – NC – NH – NJ – NV – TN – TX
Position Pay
We are looking to pay $17.00 – $19.00/hour.
We offer a full benefit plan including paid time off, medical, dental, vision, life insurance and 401k.
Input 1 is a leading technological innovator that helps insurance businesses modernize their billing services and payment solutions. Choosing to work for Input 1 as an employee or as a client means choosing to work with really good people. Integrity, compassion, and respect are vital to the character of the people that work at our company. Knowledge, flexibility, and constant self-evaluation are drivers of our success. Our work environment rewards excellence, not egos. If you are looking to join a company where you will be respected as person rather than identified as an employee number and you have the skills and experience we are looking for, we look forward to hearing from you!
When you join the Input 1 team as a Customer Care Specialist, you will:
Get to know our company’s products and services and our role in the insurance industry.
Spend the first two weeks training with your Team Lead and others in the department.
Begin to work to assist customers over the phone.
The ideal Customer Care Specialist at Input 1 will have two or more of the following:
Have 6-12 months of inbound phone call/call center experience.
Have retail or hospitality experience.
Have a positive, friendly demeanor with a sincere intention to help.
Communicate effectively with a solution-based approach.