Manager, Member Services – Remote

Lead a team that supports members through high-stakes, emotionally charged fertility benefits journeys where coverage rules, billing, and reimbursements can get messy fast. This role is for a hands-on fertility benefits expert who can coach a 10+ person team, own complex escalations, and build scalable processes that keep the member experience empathetic and accurate. About […]

Member Services Senior Associate – Remote

Be the calm, capable point person who helps members navigate benefits, reimbursements, and payments without getting bounced around. This role is for someone who can work complex cases end to end, use good judgment inside clear guardrails, and keep the member experience clean and compassionate. About Maven ClinicMaven is the world’s largest virtual clinic for […]

Member Services Specialist – Medication Access & Support Programs – Remote

Help members cut through the chaos of GLP 1 medication access, insurance rules, and pharmacy delays. This role mixes high volume support with real problem solving across benefits, fulfillment, and sensitive chronic condition conversations. About Maven ClinicMaven is the world’s largest virtual clinic for women and families, delivering clinical, emotional, and financial support through one […]

Member & Provider Service Representatives – Remote

Be the first voice members and providers hear when they need answers that actually help. If you can handle high-volume calls, document cleanly, and keep your cool on tough conversations, this role comes with paid training and a real path to move up. About WellSense Health PlanWellSense Health Plan is a nonprofit health insurer serving […]

Bilingual/Spanish Member Service Representative – Remote

Be the voice Spanish-speaking members can rely on when healthcare questions get stressful and time-sensitive. If you can handle high-volume calls in both English and Spanish and document everything clean, this role offers paid training and real growth potential. About WellSense Health PlanWellSense Health Plan is a nonprofit health insurance company serving members across Massachusetts […]

Member & Provider Service Representatives – Remote

Be the first line of support for members and providers who need real answers, not a script readback. If you’re built for high-volume calls, strong documentation, and calm conflict resolution, this role offers stability, paid training, and clear paths to grow. About WellSense Health PlanWellSense Health Plan is a nonprofit health insurer serving hundreds of […]

Customer Service Representative (FL/GA/TX/AZ) – Remote

Help members, brokers, and providers get answers fast and keep healthcare moving without the headaches. If you thrive in high-volume support, can manage a caseload, and follow SOPs with precision, this role is built for you. About Oscar HealthOscar is a health insurance company built around a full-stack technology platform and a member-first experience. Founded […]

Medical Intake Coordinator – Remote

Be the calm, detail-focused first point of contact that gets cases started the right way. If you’re fast on the keyboard, steady on the phone, and comfortable juggling a high volume of requests, this role is a strong fit. About MedWatch LLCMedWatch supports members, providers, and employers by managing utilization review and care management workflows […]

Bilingual Concierge Customer Service Representative (Spanish) – Remote

Be the person customers trust when the questions get complicated and the stakes feel personal. If you’re fluent in Spanish and English and you can explain healthcare benefits clearly while protecting confidentiality, this role is a strong fit. About MedWatch LLCMedWatch supports members and providers by answering benefit and healthcare questions with accuracy, care, and […]